We deliver in Germany and worldwide (except to Morocco, Algeria, Tunisia, St. Pierre & Miquelon and Russia) via DHL DE. . Our processing times for orders are on average 9 to 30 working days - If we still have the product you ordered in stock, it will be sent within 48 hours.
Each product that you order from us is sent individually from our network of partner/private dealers depending on the order. We order the shoes only after receipt of your order. This results in the long shipping time.
After placing an order on our website, you will be sent an email with your order number. If the product you have ordered is not in stock in Germany, we will look for it in our network of European partner dealers. Once the product is found, it is shipped to us, received, authenticated and verified by our team . Once it has gone through our authentication process, it is placed back in its original packaging, packed in our packaging and shipped. You will then receive an email with a tracking number so you can track the progress of your order. It usually takes 9-19 business days to get to this point.
After receiving this email (DHL tracking), the delivery will take place within 2 working days. If you are not at home on the day of delivery, DHL will offer to postpone the delivery, hand your package over to a trusted neighbor or to a nearby relay point.